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  1. FAQs Delta Choice
  2. Frequently Asked Questions

Frequently Asked Questions

We've worked hard to make the Frequently Asked Questions as helpful as possible. Please try to find an answer before reaching out to our Customer Support Team.

General Questions

  • What is a digital prepaid card and how do I use it?
  • Where can I use my Delta Gift Card?
  • What should I do if the gift card I want to redeem is not available in the list of options?
  • I have a question regarding my Delta Air Lines booking
  • What is the Delta Choice Gift Card Program?
  • Do gift cards and prepaid cards have an expiry date?
See all 7 articles

Gift Card Order Inquiries

  • I want to find the balance on my prepaid VISA, Mastercard, or American Express card
  • Is it possible to change/cancel my order after I have placed it?
  • Can I send my gift card to someone else?
  • I have a question regarding the balance or usage details of my gift card
  • I would like to cancel my order and get a new Gift Card
  • I did not receive all the cards I ordered
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Getting started with Delta Choice Gift Code

  • Where can I locate my Confirmation Number?
  • Where can I find my flight confirmation Number
  • Do I have to redeem the full amount on my Delta Choice Gift Code at once?
  • How long is my Delta Choice Gift Code valid for?
  • How can I check the balance on my Delta Choice Gift Code?
  • I no longer have access to the email address where my Delta Choice Gift Code was sent
See all 8 articles