Ensure that your Delta Choice Gift Code has a balance and has not expired. The code is valid for 90 days; after this period, it becomes invalid and cannot be reactivated.
If your code is still valid and has a remaining balance, try clearing your browser's cache, refreshing the page, deleting cookies, and restarting the redemption process.
If the issue persists, please access our Contact Us page for options to contact the Delta Choice customer support team. Provide full details of the issue or error message you are receiving, including screenshots, if possible.